The Human Resources Coordinator supports all employee relations and human resources policies, programs, and practices and works with the Director of Human Resources and Human Resources department to provide superior HR support and guidance to the employees, managers and executives of the Detroit Zoological Society. The Human Resources Coordinator exercises independent judgment in performing position duties and requirements and consults with appropriate individuals as necessary in the performance of the job. The Human Resources Coordinator will maintain a professional manner when dealing with all constituencies and always preserve a high level of confidentiality. Duties:
- Handles benefits processes and works with HR staff to coordinate open enrollment
- Insures employees are enrolled and terminated from benefit activity as necessary
- Reconciles benefits statements and records
- Supports recruiting efforts by managing personnel requisitions, coordinating advertising and posting processes
- Interviews candidates and supports new hire orientation
- Confirms current job description; drafts, edits and maintains job description information
- Receives and processes all resumes and applications
- Refers appropriate candidates to hiring managers
- Schedules and oversees pre-employment testing
- Handles follow-up correspondence with candidates
- Coordinates reference checking, drafts offer letters, prepares offer packages and works with hiring managers to present offers to candidates
- Works with departments to plan and execute seasonal hiring
- Sets up employment files and documentation
- Coordinates new employee background verification process
- Prepares orientation packages for new hire employees
- Ensures new employees complete required forms, obtains signatures where necessary, and collects required personal information
- Communicates information to appropriate individuals according to designated process
- Verifies, processes and maintains I-9 documentation
- Adds new employee data to employee census
- Updates and maintains employment data for monthly reports. Maintain personnel record / files to ensure security and appropriate information
- Maintains employee files in accordance with regulatory/HIPAA requirements. Files papers and documents into appropriate files
- Receives and processes employee change requests and processes paperwork
- Assists with processing of employee terminations and exit procedures
- Assists with drafting, editing and updating employee handbook and HR policies
- Coordinates handbook and policy distribution and obtains acknowledgment signatures
- Maintain HRIS tracking system
- Distributes annual performance evaluation forms to employees and supervisors Recommend and facilitate employee recognition efforts and events.
- Helps the Health and Safety Coordinator with Workers’ Compensation paperwork and documentation for safety program and OSHA compliance
- Assists with various research projects and/or special projects
- Maintains professional/technical knowledge through educational workshops, professional publications, personal/professional networks and participates in professional organizations
- Perform other HR or organizational duties as assigned
- Maintains highest levels of confidentiality/sensitivity to HR related matters and information.
The Human Resources Coordinator will support the principles of the Detroit Zoological Society. He/She will support and enhance a clean, safe, enjoyable, and educational experience at the Detroit Zoo facilities by actively engaging in the enforcement of Customer Service Standards, and specifically by knowing and understanding the Detroit Zoo’s “SCOPE” of service guidelines, by disposing of litter items found in the Park or parking areas, by enforcing safety and security policies, and following all other policies set by the organization.
Qualifications:
- The ideal candidate will have a bachelor’s degree in Human Resources Management, business, a related course of study or equivalent work experience in employee relations, conflict resolution, HR Law, human resources department operations and have a general understanding of the recruiting process
- Professional Human Resources certification is helpful
- At least three years of work experience in human resources
- Must possess excellent verbal and written communication and presentation skills, outstanding organizational skills, attention to detail and a strong work ethic
- A functional understanding of MS Word / PowerPoint / Excel software is necessary
- Experience with HRIS/Payroll systems and software is helpful and preferred
- Good follow through skills and the ability to resolve issues in a timely manner.
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